Vidya Sagar Mudumbai - Senior Pega CSSA Consultant

Professional Summary

10+ years of IT experience, with 9+ years in Pega BPM development across diverse industries including Banking, Insurance, and Healthcare.

Demonstrated expertise in Pega versions 7.1 to 23, focusing on enterprise-class design, case management, data integration, and API development.

Strong expertise in building scalable, API-driven, audit-compliant solutions supporting business formation, statutory documentation, tax approvals, and multi-jurisdiction regulatory workflows. Experienced in Constellation UI, DX APIs, SLA automation, unit testing, and enterprise-grade performance optimization.

Pega Certifications: CSSA, CSA, CPDC. Currently pursuing CLSA — Completed Part 1 Exam.

Proven leadership in technical teams, delivering high-quality solutions using Agile/Scrum methodologies and modern software practices.

Key Skills & Competencies

Pega Expertise

Constellation UI
PRPC 7.X/8.X/23.2
Case Types & SLAs
Job Schedulers
Queue Processors

Programming & Tools

Core Java
React & JavaScript
SQL & MongoDB
SOAP/REST APIs

Integration

BIX
File Listeners
LDAP/SSO
SAP Integration
Data Pages

Cloud & Automation

AWS
Azure
Cloud-native Solutions
Scalability Tools

Reporting & Analytics

Advanced Reporting
Declarative Indexes
Custom Joins
Data Visualization

Beyond Pega

React.js UI Development
Cloud Platforms
Agile/Scrum
Team Leadership

Professional Experience

Senior Pega Consultant (Individual Contributor)

CSC — Corporation Service Company (US Client)

2025 — Present

Contributing to CSC's regulatory business services platform supporting third-party clients (law firms, enterprises, and business owners) requesting compliance and statutory documentation services across U.S. jurisdictions.

Designed and implemented scalable case types using Pega Constellation UI, creating reusable views and modular data objects aligned with modern UI-driven architecture
Built and consumed DX APIs to enable API-driven case interactions and seamless integration with external regulatory systems
Implemented configurable workflows supporting Certificates of Good Standing, tax clearance approvals, business establishment filings, and compliance documentation requests
Configured SLAs, routing rules, and escalation mechanisms ensuring regulatory deadlines are consistently met
Developed Unit Test Cases (PegaUT) for business rules, decision tables, and data transforms, improving code quality and guardrail compliance
Created comprehensive Scenario Test Cases validating end-to-end lifecycle including request intake, processing, document generation, and fulfillment
Configured queue processors and background automation mechanisms to successfully automate and process 100,000+ regulatory cases per month at scale
Improved release stability and reduced production defects through structured test coverage and modern Constellation best practices
Enabled audit-ready tracking and operational visibility for compliance-driven processes

Senior Analyst Programmer

Blueocean Professionals Solutions Pvt. Ltd.

Feb 2023 — Sep 2024

Led offshore teams to deliver key projects like Carelon MBM and SPS & PLM Applications
Configured advanced workflows, real-time data integration, and case-level validation mechanisms
Delivered automated solutions reducing manual intervention by 50%

Senior Pega Consultant

Digisight Technologies

Apr 2022 — Nov 2022

Designed and implemented NSW Strata Hub for the Australian government, enhancing public accessibility and compliance reporting
Developed and deployed custom schedulers and parallel processes, improving system performance

Senior Pega Developer

Billennium

Feb 2022 — Apr 2022

Worked on Pega support for EMS Global Application
Developed and deployed custom schedulers and parallel processes, improving system performance

Lead Consultant

Virtusa

Nov 2020 — Jan 2022

Built retrieval workflows for Cotiviti USA, integrating dynamic data loaders and SLA-driven automation
Reduced insurance claim processing time by 40% through optimized workflows

Senior Pega Developer

HCL Malaysia

May 2018 — May 2020

Delivered solutions for EMS Global and other healthcare clients, integrating SAP with Pega for seamless operations
Supported APAC regions with tailored Pega applications, ensuring regulatory compliance

Pega Consultant

HCL India

Jun 2016 — May 2018

Spearheaded CRM and KYC module development for OCBC Bank, enhancing customer onboarding efficiency

Certifications

CSSA

Certified Senior System Architect

Pega 7.1

CPDC

Certified Pega Decisioning Consultant

Pega 8.6

CSA

Certified System Architect

CLSA (In Progress)

Certified Lead System Architect

Part 1 Exam Completed

Projects Portfolio

Professional Projects

Carelon MBM

Implemented dynamic views and automated workflows for healthcare services in real-time, enhancing service delivery and operational efficiency across multiple touchpoints.

Pega 8.X Healthcare Workflows

NSW Strata Hub

Streamlined compliance and reporting systems for strata management in Australia, improving public accessibility and regulatory compliance for government services.

Pega Government Compliance

EMS Global

Designed comprehensive event management solutions integrating SAP, SOAP services, and custom workflows for end-to-end event lifecycle management.

Pega SAP Integration SOAP

Personal & Continuous Learning Projects

Web Development

Sukusala Technologies

Developed and deployed a full-stack corporate website for Sukusala Technologies with modern UI/UX design, responsive layouts, and complete CI/CD pipeline implementation using GitHub Actions for automated testing and deployment.

React.js Node.js CI/CD GitHub Actions AWS

E-Commerce

Mamidala E-Bikes

Built a complete e-commerce platform for electric bike sales featuring product catalog, shopping cart, secure payment gateway integration (Razorpay/Stripe), order management system, and customer dashboard with real-time order tracking.

React MongoDB Payment Gateway Express.js REST API

Cloud & DevOps

Automated Deployment Pipeline

Designed and implemented end-to-end CI/CD pipelines for multiple projects using Jenkins, Docker containerization, Kubernetes orchestration, and automated testing frameworks ensuring zero-downtime deployments.

Jenkins Docker Kubernetes AWS EC2

Full Stack

Inventory Management System

Developed a comprehensive inventory tracking system with real-time stock monitoring, automated reorder alerts, supplier management, and analytics dashboard for small-to-medium businesses.

JavaScript SQL Chart.js Bootstrap

Educational Background

Master of Computer Applications
Osmania University, Hyderabad (2010)

Global Readiness & Languages

Open to Relocation: Extensive experience in India, Malaysia, and remote global collaborations

Languages: English, Hindi, Telugu