01
Professional Summary
10+ years of IT experience, with 9+ years in Pega BPM development across Banking, Insurance, and Healthcare industries.
Deep expertise across Pega versions 7.1 to 23 — enterprise case management, data integration, and API development.
Builds scalable, API-driven, audit-compliant solutions supporting regulatory workflows, statutory documentation, and multi-jurisdiction compliance.
Skilled in Constellation UI, DX APIs, SLA automation, unit testing, and enterprise-grade performance optimization.
Proven technical leader delivering high-quality solutions using Agile/Scrum methodologies. Pega Certified: CSSA, CSA, CPDC. Currently pursuing CLSA — Part 1 Exam Completed.
02
Key Skills & Competencies
Pega Expertise
Programming & Tools
Integration
Cloud & DevOps
Reporting & Analytics
Leadership & Methods
03
Professional Experience
Senior Pega Consultant (Individual Contributor)
2025 — Present
// CSC — Corporation Service Company (US Client)
Contributing to CSC's regulatory business services platform supporting law firms, enterprises, and business owners requesting compliance and statutory documentation services across U.S. jurisdictions.
- Designed scalable case types using Pega Constellation UI with reusable views and modular data objects
- Built and consumed DX APIs for API-driven case interactions with external regulatory systems
- Configured queue processors automating 100,000+ regulatory cases per month at scale
- Developed PegaUT unit tests and end-to-end scenario test cases, significantly reducing production defects
- Implemented SLAs, routing rules, and escalation mechanisms ensuring regulatory deadlines are met
- Enabled audit-ready tracking for compliance-driven processes
Senior Analyst Programmer
Feb 2023 — Sep 2024
// Blueocean Professionals Solutions Pvt. Ltd.
- Led offshore teams delivering Carelon MBM and SPS & PLM Applications
- Configured advanced workflows, real-time data integration, and case-level validation
- Delivered automated solutions reducing manual intervention by 50%
Senior Pega Consultant
Apr 2022 — Nov 2022
// Digisight Technologies
- Designed and implemented NSW Strata Hub for the Australian government, enhancing public accessibility and compliance reporting
- Developed custom schedulers and parallel processes, improving system performance
Senior Pega Developer
Feb 2022 — Apr 2022
// Billennium
- Worked on Pega support for EMS Global Application
- Developed and deployed custom schedulers and parallel processes improving system performance
Lead Consultant
Nov 2020 — Jan 2022
// Virtusa
- Built retrieval workflows for Cotiviti USA, integrating dynamic data loaders and SLA-driven automation
- Reduced insurance claim processing time by 40% through optimized workflows
Senior Pega Developer
May 2018 — May 2020
// HCL Malaysia
- Delivered solutions for EMS Global and healthcare clients, integrating SAP with Pega
- Supported APAC regions with tailored Pega applications ensuring regulatory compliance
Pega Consultant
Jun 2016 — May 2018
// HCL India
- Spearheaded CRM and KYC module development for OCBC Bank, enhancing customer onboarding efficiency
04
Certifications
CSSA
Certified Senior System Architect
Pega 7.1
CPDC
Certified Pega Decisioning Consultant
Pega 8.6
CSA
Certified System Architect
Pega
CLSA
Certified Lead System Architect
Part 1 Exam Completed — In Progress
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Projects Portfolio
// Professional Projects
Healthcare
Carelon MBM
Implemented dynamic views and automated workflows for healthcare services in real-time, enhancing service delivery and operational efficiency.
Pega 8.XHealthcareWorkflows
Government
NSW Strata Hub
Streamlined compliance and reporting systems for strata management in Australia, improving public accessibility and regulatory compliance.
PegaGovCompliance
Enterprise
EMS Global
Designed comprehensive event management solutions integrating SAP, SOAP services, and custom workflows for end-to-end event lifecycle management.
PegaSAPSOAP
// Personal & Continuous Learning Projects
Web Development
Sukusala Technologies
Full-stack corporate website with modern UI/UX, responsive layouts, and complete CI/CD pipeline via GitHub Actions for automated testing and deployment.
React.jsNode.jsCI/CDGitHub ActionsAWS
E-Commerce
Mamidala E-Bikes
Complete e-commerce platform for electric bike sales with product catalog, shopping cart, Razorpay/Stripe payment integration, and real-time order tracking.
ReactMongoDBExpress.jsREST APIRazorpay
Cloud & DevOps
Automated Deployment Pipeline
End-to-end CI/CD pipelines using Jenkins, Docker containerization, Kubernetes orchestration, and automated testing ensuring zero-downtime deployments.
JenkinsDockerKubernetesAWS EC2
Full Stack
Inventory Management System
Comprehensive inventory tracking system with real-time stock monitoring, automated reorder alerts, supplier management, and analytics dashboard for SMBs.
JavaScriptSQLChart.jsBootstrap
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Education
Master of Computer Applications
Osmania University, Hyderabad
// Graduated 2010
07
Global Readiness & Languages
Open to Global Relocation
Extensive experience working in India, Malaysia, and remote global collaborations across APAC, US, and Australian markets.
Languages
English
Hindi
Telugu